Frequently Asked Questions

Ordering & Payment

We offer prepaid payment options. Payments can be made via Netbanking, Credit/Debit cards or UPI / wallets.

Laviere offers free shipping on orders above Rs.1000, or a standard fee of Rs.50 for orders below that amount.

We do not ship internationally as of now. We recommend checking this section from time to time to be updated on our status on international shipping.

Shipping & Delivery

Standard shipping generally takes 5-7 business days. However, occasional delays may occur due to unforeseen circumstances like postal/carrier delays, logistics, bad weather, or situations beyond our control. We appreciate your understanding in such instances.

Yes we will notify you once your order has been shipped.

Order Management

Orders cannot be cancelled/ modified once placed.

Tracking details will be shared with you via email/ sms once the order is shipped.

Product Information

We believe in transparency and quality ingredients. A full list of ingredients can be found on Our Ingredients page

Laviere stands for clean , healthy & sustainable skincare. While our products address everyday skincare issues like dullness, dryness, pigmentation, hydration and elasticity, we are not a medicinal product. For specific skin concerns, we recommend visiting a dermatologist.

Our products are 100% natural blended with highly effective science based formulations.

We pride ourselves in using clean and safe ingredients. All our products are silicone free, BPA free, vegan, parabens and sulphates free with no harsh chemicals.

Returns & Exchanges

Due to the personal care nature of our products, we generally do not accept returns or exchanges. However, in rare instances, we may consider exchanges on a case-by-case basis. Please refer to our full return policy for details